Built for US Contact Centers & Call CentersAI-Powered Power Dialer & Cloud Software for US Businesses
Enterprise-grade power dialing, omnichannel routing, real-time analytics, and AI call insights — the affordable alternative to expensive US contact center platforms, built to scale from 10 to 10,000 seats.
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Challenges Facing Call Centers in the United States
TCPA compliance risk from manual dialing and poor DNC management
High software and infrastructure costs for on-premise contact centers
Low agent productivity with manual or power-only dialing
No unified view of customer interactions across voice and digital channels
Long IT provisioning cycles preventing rapid team scaling
Poor call quality from legacy on-premise PBX systems
Built for High-Volume Call Centers
Power dialing, real-time analytics, and AI insights — everything large BPOs need at a fraction of the cost
Power Dialer
Maximize agent talk time with our intelligent power dialer — agents connect only to live answers, eliminating wasted time on voicemails and busy signals.
Real-Time Analytics
Monitor live agent activity, call volumes, answer rates, and campaign performance from one screen.
International Calling
Crystal-clear HD voice to 100+ destinations at competitive per-minute rates with redundant routes.
AI-Powered Insights
Automatic call scoring, sentiment analysis, and conversation intelligence to improve agent quality.
Perfect For Every Contact Center Workflow
All the Power of ViciDialer — None of the Headaches
talkloop gives BPOs and large call centers the same raw dialing power as ViciDialer, but cloud-hosted, affordable, and ready in minutes — no Linux servers, no IT team, no maintenance.
ViciDialer
Old Way- Setup time: Days of server config
- IT team needed: Dedicated Linux admin
- Infrastructure cost: Servers + maintenance
- Interface: Outdated, complex UI
- Scaling seats: New hardware required
- Support: Community forums only
talkloop
Modern Way- Setup time: Ready in minutes
- IT team needed: Zero — fully managed
- Infrastructure cost: Included in subscription
- Interface: Modern, agent-friendly UI
- Scaling seats: Add seats in seconds
- Support: 24/7 dedicated support
Built for the United States's Call Center Market
We understand the unique demands of the United States's BPO and contact center industry — high agent counts, tight margins, and the need for flawless international call quality at an affordable price.
- TCPA-compliant power dialer with built-in DNC scrubbing
- Scales from 10 to 10,000 seats — no hardware required
- Omnichannel: voice, SMS, email in one platform
- CRM integration with Salesforce, HubSpot, Microsoft Dynamics
- AI call scoring and sentiment analysis on every call
- SOC 2 compliant infrastructure with US data residency
- Fraction of the cost of legacy CCaaS platforms
Power Dialer with AMD
Automatic machine detection filters answering machines so agents only talk to live people — maximizing productive call time.
Real-Time Supervisor Dashboard
Live view of every agent, call, and campaign with barge, whisper, and silent monitoring.
AI Call Scoring
Every call automatically scored for quality and compliance. No manual QA needed.
Affordable Plans for Any BPO Size
A fraction of the cost of ViciDialer infrastructure. Scale up or down any time.
Starter
For small call centers getting started
- Up to 25 seats
- Power dialer included
- Basic call analytics
- Email support
Growth
For BPOs scaling operations
- Up to 200 seats
- Power + predictive dialer
- Advanced reporting & QA
- 24/7 priority support
Enterprise
Custom solutions for large operations
- Unlimited seats
- Dedicated infrastructure
- Custom API integrations
- Dedicated account manager
Ready to Modernize Your US Contact Center?
Join hundreds of BPOs and large call centers using talkloop to drive more revenue, lower costs, and deliver exceptional customer experiences — at a price that makes sense.